Frequently Asked Questions

Your guide to shopping with The Great Divide

What is your standard shipping timeframe?

We offer domestic shipping across the continental US within 3-5 business days. International orders typically arrive within 10-14 business days depending on customs processing.

How do I return an item that doesn't fit?

We accept returns on all unworn items with original tags within 30 days of delivery. Simply visit our Returns Portal to generate a prepaid shipping label.

Are your garments true to size?

Most of our collections follow standard international sizing. However, we recommend checking the specific size chart located on each product page for precise measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

How should I care for my Great Divide pieces?

To preserve the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner garment label.

Do you offer sustainable packaging?

Yes, all orders are shipped in 100% compostable mailers and recycled tissue paper as part of our commitment to reducing our environmental footprint.